Therapay Business Solutions Announces One Year in Healthcare
Therapay Business Solutions completes its first year, combining revenue cycle expertise with education to support providers and patients.
A Different Kind of Billing Company
For many healthcare providers, billing is one of the most challenging aspects of managing a practice. Payer enrollment, denials, and slow reimbursements often lead to delays that impact both operations and patient care. On the other side, patients face confusing bills that can cause frustration, uncertainty, and even mistrust of the healthcare system.
Therapay Business Solutions, LLC (TBS), a New York–based revenue cycle management firm, entered the field with a clear purpose: to make billing less of a burden for providers while giving patients the education they need to better understand their financial responsibility.
Founded by Laura McKinzie-Hinton, MBA, CRCR, the company has redefined the role of a billing vendor by becoming a partner to both sides of the process. “Our first year has been about building trust, delivering results, and positioning TBS as more than a billing vendor. We are a true partner in the revenue cycle,” says McKinzie-Hinton.
A Mission Built on Clarity and Education
Unlike many billing companies that focus narrowly on processing claims, TBS was established with a dual mission. Its services are designed to help providers maximize efficiency in their revenue cycles while also supporting patients through education and community programs.
For providers, TBS delivers billing support, payer enrollment services, and denial prevention strategies that make financial operations smoother and more reliable. For patients, the company offers guidance through its Community Support Program, a unique initiative aimed at making medical bills less confusing. This approach positions TBS not simply as a service provider but as a bridge between healthcare organizations and the people they serve.
Key Accomplishments in the First Year
The company’s first year has been marked by several achievements that underscore its commitment to both efficiency and empathy.
One of the most impactful initiatives has been the creation of digital resources, including ebooks and playbooks for revenue cycle professionals. These resources simplify complex processes, allowing billing teams to apply best practices without wading through technical jargon.
TBS also launched its Community Support Program, which offers workshops and educational sessions to help patients better understand their bills. By improving transparency, the program reduces confusion, enhances trust, and even supports providers in their collection efforts.
Another major achievement has been the expansion of payer enrollment and credentialing support. These services ease one of the most time-consuming administrative challenges for providers, ensuring they can devote more attention to patient care.
Finally, TBS has invested in educational outreach, offering training for billing teams and provider offices. These workshops promote clearer financial communication across the care continuum and reinforce the company’s role as an educator as well as a billing partner.
“As healthcare evolves, we are committed to evolving with it. From embracing automation to scaling our community initiatives, we are building a model that balances efficiency with empathy,” McKinzie-Hinton explains.
What Sets TBS Apart
Several qualities distinguish Therapay Business Solutions in a competitive industry. First is its clear commitment to serving both providers and patients, a rare combination in billing services. Most companies in the sector focus solely on providers, but TBS recognizes that the patient experience is equally important.
The company’s emphasis on education also sets it apart. By publishing resources and hosting workshops, TBS gives healthcare professionals and patients the knowledge they need to navigate complex billing systems with confidence.
Another differentiator is the company’s leadership expertise. With more than 15 years of revenue cycle experience, McKinzie-Hinton brings both credibility and insight to every solution. Her background ensures that the company’s services are not just efficient but also grounded in a deep understanding of the industry.
Finally, TBS emphasizes a human-centered approach. Billing is often seen as a technical or administrative function, but TBS recognizes its human impact. By prioritizing clarity and trust, the company is reshaping billing into a process that supports relationships rather than straining them.
Looking Ahead
Celebrating its first anniversary is an important milestone, but for TBS, it is only the beginning. The company plans to expand its digital resource library, giving billing teams and patients even more tools for success. It also intends to grow its community programs, reaching more patients with education that reduces confusion and builds financial confidence.
Looking forward, TBS also aims to incorporate more technology into its services, ensuring that automation and innovation complement its mission of efficiency and empathy.
For McKinzie-Hinton, the long-term goal is clear. “Every claim we process and every patient we educate is part of a bigger mission. We want to make healthcare billing less daunting and more transparent for everyone involved.”
About Therapay Business Solutions
Therapay Business Solutions (TBS) is a revenue cycle management firm based in New York, providing comprehensive services for healthcare providers. Founded by Laura McKinzie-Hinton, TBS aims to improve both financial operations for healthcare providers and the experience for patients through clear communication and education. TBS’s dual mission helps streamline the billing process while fostering transparency and trust in the healthcare system.
Media Contact:
Laura McKinzie-Hinton, MBA, CRCR
President & CEO
Therapay Business Solutions, LLC
Office: 800-670-5568
Email: info@therapaybizsolutions.com
Website: www.therapaybizsolutions.com
LinkedIn: Therapay Business Solutions LinkedIn
The Billing Blueprint
Website: The Billing Blueprint
Media Contact
Organization: Therapay Business Solutions, LLC
Contact Person: Laura McKinzie-Hinton, MBA, CRCR
Website: https://www.therapaybizsolutions.com/
Email: Send Email
State: New York
Country: United States
Release Id: 28082533086