SwiftProxy Refund and Exchange Policy for Static Proxies

SwiftProxy maintains clear refund and exchange policies with specific provisions for static residential proxy replacements when allocated IPs do not match purchased specifications.

Hong Kong S.A.R., 27th Feb 2026 – SwiftProxy maintains clear refund and exchange policies for its proxy services. For residential proxies, the policy states that proxies once used are generally non-refundable . Users should carefully evaluate service suitability through the free trial before purchasing residential proxy plans.

For static residential ISP proxies, SwiftProxy provides specific exchange provisions. If an allocated static proxy does not match the purchased specifications, users can contact SwiftProxy support for assistance in switching the proxy address . This ensures users receive the exact geographic location or IP characteristics they purchased.

To request a static proxy exchange, users can contact SwiftProxy through email at the provided support address or reach out to online  for immediate assistance . The support team will verify the discrepancy and arrange for an appropriate replacement IP address.

SwiftProxy encourages users to review service specifications carefully before purchase and to utilize the free trial option for evaluating residential proxy performance. Clear communication with support ensures any issues with static proxy allocations are promptly addressed.

Company Details

Organization: Mescent Network Inc Limited

Contact Person: Lewis

Website: https://www.swiftproxy.net

Email: Send Email

Contact Number: +8613357729503

Address: ROOM 2205, 655 NATHAN ROAD, KOWLONG, HONG KONG

City: Hong Kong

State: Hong Kong

Country: Hong Kong S.A.R.

Release Id: 27022642027