VOZIQ AI Wins 2026 CUSTOMER Product of the Year Award for Turning Predictive Intelligence into Real-Time Decisions
VOZIQ AI Recognized for Its AI-Driven Predictive Customer Lifecycle Management Solution
United States, 20th Apr 2026 — VOZIQ AI today announced that TMC, a global integrated media company, has named VOZIQ AI’s AI-Driven Predictive Customer Lifecycle Management Solution, a 2026 CUSTOMER Product of the Year Award winner.
The 2026 CUSTOMER Product of the Year Award recognizes solutions providers that are advancing the contact center, CX, CRM, and teleservices industries one solution at a time. The award highlights products that enable organizations to meet and exceed customer expectations.VOZIQ AI was recognized alongside leading global technology providers such as Cisco, NICE, Verint, and TransUnion, highlighting its growing leadership in AI-driven customer lifecycle decisioning.
Growth-minded subscription businesses today are not constrained by a lack of data or insights. The real challenge is uncovering intelligence which helps frontline teams take proactive and profitable actions which in turn enables the leadership to demonstrate measurable impact on critical growth KPIs such as retention, acquisition, and revenue expansion.
VOZIQ AI addresses this gap by predicting risk and value at the level of individual customer, identify health indicators which are driving those scores, and matching with most meaningful and NPV-positive offers which can help frontline teams drive desired outcomes such as proactive renewals, price increases, lead conversions, high-value referrals and so on.
This forward-looking, proactive approach has delivered measurable business impact. Across enterprise customers, VOZIQ AI has driven 8 to 12 percent reductions in customer cancellations and $30 to $100 million in customer lifetime value impact.
“Predictive Customer Lifetime Value (PCLV) is emerging as the core decisioning framework for subscription businesses,” said Dr. Vasudeva Akula, Co-Founder and Chief Data Scientist at VOZIQ AI. “The ability to continuously evaluate and act on customer value at an individual level differentiates subscription companies which see sustained and measurable growth and those who don’t.”
“On behalf of TMC and CUSTOMER magazine, it is my honor to recognize VOZIQ AI with a 2026 Product of the Year Award,” said Rich Tehrani, CEO and Group Editor-in-Chief of TMC. “Today’s customer experience landscape is more dynamic and demanding than ever. The companies we recognize this year are delivering solutions that not only meet rising expectations but set new standards for engagement, responsiveness, and performance.”
“Most AI investments fail not because of the technology, but because organizations struggle to connect insights to execution,” said Suresh Akula, Co-Founder and CTO at VOZIQ AI. “Value is realized only when intelligence is embedded into the systems where decisions are made every day across customer interactions, pricing decisions, and operational workflows. VOZIQ AI has mastered this last mile of execution through a combination of technology and strategic advisory.”
About VOZIQ AI
[GK1] VOZIQ AI provides predictive AI solutions for subscription-based, recurring revenue businesses. Its platform helps subscription-based businesses improve customer lifetime value through proactive and profitable interventions across retention, acquisition and revenue expansion. Backed by an AI Center of Excellence with years of implementation experience, VOZIQ AI has helped leading subscription-based businesses to drive hundreds of millions in documented CLV increase.
About CUSTOMER Magazine
TMC’s CUSTOMER magazine, originally launched in 1982 as Telemarketing magazine, remains the go-to resource for news, insights, and strategies that elevate customer engagement across all channels.
About TMC
TMC provides global buyers with valuable insights to make informed technology decisions through its editorial platforms, live events, and digital marketing solutions.
VOZIQ AI Contact
Ganesh Kulkarni
Senior Director, Product Marketing
Phone: (888) 427-2328
E-mail: gkulkarni@voziq.ai
TMC Contact
Stephanie Thompson
Manager, TMC Awards
203-852-6800
sthompson@tmcnet.com
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Company Details
Organization: VOZIQ AI
Contact Person: Ganesh Kulkarni
Website: https://www.voziq.ai/
Email: Send Email
Country: United States
Release Id: 20042644176